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OVENS:

1. The oven does not work:

How to: Check the connection to electrical circuit; confirm the fuses and current limiter
of your installation; ensure the clock is in the manual or programmed mode;
check the position of the function and temperature selectors.

2. The inside light of the oven does not work:

How to: Exchange the bulb; confirm its correct assembly in accordance with the instruction manual.

3. The heating indicator light does not work:

How to: Select a temperature; select a setting; it should only light while the oven is heating
up to its set working temperature.

4. Smoke is given off while the oven is working:

Why: This is normal during its first use.
How to: Periodically clean the oven; reduce the amount of grease or oil added to the tray;
do not use higher temperature settings than those in the cooking tables.

5. Expected cooking results are not achieved:

How to: Review the cooking tables to obtain guidance on the working of your oven.

6. Not possible to switch off the oven:

Why: Electronic components could be wrong.
How to: Disconnect fuse, call customer service.

7. Oven does not heat up:

Why: Fuse defective.
How to: Check and replace fuse, if necessary.
Why: Oven temperature control or function switch has not been switched on.
How to: Set oven temperature control or function switch as required.
Why: Electronic timer is flashing.
How to: The clock has not yet been set. Set the clock.

8. Glass of oven door broken:

How to: Switch off the appliance, call customer service.

9. Fruit juice or protein stains on enamelled parts:

Why: Moist cake or meat juices splits.
How to: Harmless changes in the enamel cannot be remedied.

MICROWAVES:

1. The microwave does not work:

How to: Check if the outlet into which the oven is plugged has power.
To do so, plug another appliance into the same outlet and check if it works.

2. The microwave is illuminated but it does not heat up:

How to: If the oven lamp switches on, but the food does not heat up,
check if the door is well closed (if the door is not properly closed, no microwaves will be produced).

3. The microwave has some external damages:

How to: The oven must not be used if the door or door seals are damaged, broken hinge,
deteriorated seals, distorted or bent oven casing.

HOBS

HOBS: INDUCTION

1. The induction hotplate does not work:

Why: A wrong type of pot is being used. The base is not ferromagnetic
or the size of the pot is too small.
How to: Check that the base of the pot is attracted by a magnet or use a bigger pot.

2. A humming sound is heard when the hob is switched on:

Why: It is caused by pot with thin bases or composed by several parts.
The noise is caused by the direct transfer of energy to the base of the pot.
How to: This noise is not considered as a malfunction.
Reduce the power setting or use a pot with a thicker base.

3. The touch control does not turn the power on or off:

Why: No hotplate has been selected; your hands are damp; the lock function has been activated.
How to: Check that you have selected the right hotplate and that the lock system is not working;
dry the fingers of your hands.

4. A fan can be heard while cooking and the sound continues after having turned off the hotplate:

Why: The induction plates have a fan to chill the electronics.
How to: This noise is not considered as a malfunction. The fan will continue until
the moment the heat is reduced under the standards.

5. When deep frying, the heat in the plated seem to be reduced:

Why: When the hot in the glass or the electronics becomes too high,
an automatic protection system is activated to prevent the overheating.
How to: This system is rarely activated as few cooking procedures
are so intensive to overheat the components.

6. The hob or some hotplates turn off while cooking:

Why: Something (pot, cloth, liquids, etc) could be covering the touch controls.
How to: Remove those objects from the controls.
Why: The hotplate could have been overheated.
How to: Let the overheated hotplate cool for a few minutes before continue with the cooking.

7. While the hob is being used, there is a beeping:

Why: Something (pot, cloth, liquids, etc) could be covering the touch controls.
How to: Remove those objects from the controls.
Why: The clock was activated and has timed out.
How to: Touch the clock sensor to turn the beep off.

HOBS: GAS

1. Neither the hob nor the pilot light works:

Why: The main cable is not connected.
How to: Connect the main cable.

2. No spark appears when the automatic ignition switch is pressed:

Why: Power is not reaching the plug.
How to: Check and repair the main supply.

3. A spark appears but the burner does not ignite:

Why: The sparking plug and the corresponding burner is dirty or coated with grease.
How to: Clean the end of the sparking zone plug and the burner.

4. The burners do not ignite:

Why: Gas is not reaching the hob.
How to: Check that the gas bottle regulator is correctly positioned and open.
Open the gas connection tap in the case of main gas.

5. The gas burners blacken the pans:

Why: Burner apertures dirty.
How to: Clean burner apertures.
Why: Gas nozzle or the diffuser is dirty.
How to: Clean gas nozzle or diffuser without using objects which could damage
or modify the diameter of the gas outlet orifice.

HOODS:

1. The hood does not work:

Why: The cable is not connected.
How to: Connect the main cable.
Why: No current is reaching the plug.
How to: Revise/repair the electricity circuit.

2. The hood does not blow enough or vibrates:

Why: Filter saturated with grease.
How to: Clean or substitute filter.
Why: Outlet obstructed.
How to: Eliminate obstructions.
Why: The air conduit is inadequate.
How to: Contact the installer.

DISHWASHERS:

1. The program fails to start:

How to: Check that the dishwasher is connected to the electrical power supply;
there is no power failure; the water tap is open; the dishwasher door is properly closed.

2. Water remains inside the dishwasher:

How to: Check that the drain hose is not kinked; the drain siphon is not obstructed;
the dishwasher filters are not clogged.

3. The dishes are not being cleaned properly:

How to: Check that: the correct amount of detergent has been added;
there is regenerating salt inside the special container; the dishes are being loaded correctly;
the selected program is suitable for the dish types and their degree of soiling; all the filters
are clean and positioned correctly; the spray arm nozzles are not obstructed; there is no object
obstructing the rotation of the spray arms.

4. The dishes fail to dry or remain dull:

How to: Check that: there is rinse aid inside the special container; the rinse aid dispenser
setting is correct; the detergent used is of good quality and has not lost its effectiveness
(for example, through incorrect storage, with the box left open).

5. The dishes show signs of streaking, staining, etc:

How to: Check that: the rinse aid dispenser setting is not too high.

FRIDGES:

1. The compressor is functioning but does not refrigerate:

Why: There could be a wrong function.
How to: Call the after sales service.

2. The compressor is functioning for short periods:

Why: There could be a wrong function.
How to: Call the after sales service.

3. The compressor is functioning for long periods or all time indeed:

Why: Ambient temperature too warm, the thermostat setting is at the maximum.
How to: Turn the thermostat knob anticlockwise.

4. Freezer compartment not sufficiently cool:

Why: Excessive use of the freezer compartment, ambient temperature too cold or too high, other reasons.
How to: Functioning is guaranteed between normal temperature conditions (10º-40º C).


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